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Imposters pose as utility company representatives and call customers, demanding immediate payment for what the scammers fraudulently claim are delinquent electric and gas bills.
They call customers saying their O&R utility service will be disconnected if they do not make an immediate payment using a prepaid debit card or even a credit card.
O&R does not accept payment from prepaid debit cards.
O&R urges anyone who is contacted in this fashion to break off contact immediately and call O&R Customer Service at 1-877-434-4100.
If you are contacted by someone who says they represent O&R and you wish to verify their identity, call O&R at 1-877-434-4100 or via www.oru.com to verify their identity and the nature of their business with you.
Remember, when in doubt, hang up the phone or break off contact, and call O&R to verify that the person you are dealing with is an O&R employee conducting legitimate business.
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